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Returns

We know that you will love everything you buy from us , however if this is not the case, we promise to refund any item you are not happy with when you return it to us  within 14 days of the date shown on your dispatch note in a saleable condition.
 
 How to return an item
 
Please follow the below process for returning your parcel to us:
 
1.Re-pack the item in its original packaging with labels still attached.
2.Cover your address label with the Boilerandbath.co.uk address label found on the bottom right of your delivery note.
3.Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post            box without obtaining a certificate of posting.
4.Keep your certificate of postage safe as you will need this as your proof of return
 
Returning a Faulty Item
 
If you receive a faulty item and would like a return please notify us within 72 hours of delivery, please send us a message via our Contact Us page, advising us of your order number (found in Order History in ‘My Account’), along with the name/product code of the item affected and the details of the problem, so that we may investigate this for you.
Please return the item to us following the same procedure as stated in "How to return an item"
 
Refund process
 
If you would like to return an item, we will process a refund within 21 days of the day we email you, confirming that you are entitled for a refund. Please note, this is provided that the product returned is received back to us within the 14 day returns period or is faulty.
Faulty products returned by you will be refunded in full, including a refund for the delivery charges for sending the item. However if there is more than the returned faulty item in the same order, the delivery charge will not be refunded.
In the event that we do not receive your returned goods, we will ask you to provide the certificate of posting from the Post Office as proof of postage. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
 
Item exchange
 
Unfortunately, we are not able to process exchanges. If you would like to return an item, please return your item as outlined in the sections above and we will happily process a refund for you.
 

If you are looking for designer bathroom and kitchen fitting in Manchester, then we at Boiler & Bath have an extensive range of bath, shower and kitchen accessories that will make you feel energised. At every step we will consult with you to ensure that bathroom and kitchen designs are the same that you’ve always dreamed about.

We are one of the leading Plumbers merchants in Manchester. Our kitchens & bathroom fitting Services are carried out by professionals who are independently assessed to ensure our high standards are met. We cover Greater Manchester and other surrounding areas for kitchen and bathroom fittings. Either you buy single product or complete kitchen or bathroom suite; we will do our best to give you the highest quality products at the cheapest price possible.